Hellopeter
Share Your Experience
NR
Ndivhuwo R

1 reviews | Active since Nov 2021

17 Oct 2025, 18:46

Server Error in the middle of the game 😔

I'm honestly disappointed with your site, I triggered 12 free spins and in the middle of the game, I kept getting server error, it happened 3 times, Which lessened my chances of winning. Can my game be given back to me. Please respond to this

0
Replies (4)
NR
Ndivhuwo R's update17 Oct 2025, 18:47
Reviewer Update
I have screen shots to prove this
NR
Ndivhuwo R's update20 Oct 2025, 05:19
Reviewer Update
Still no response from you guys, just now while my game was playing. I get hit by a maintenance message while playing . How ridiculous can you guys be
Betway - South Africa
Betway - South Africa's reply20 Oct 2025, 06:44
Official
 Hi Ndivhuwo,  
 
Thank you for your review. We appreciate the time you took to raise this matter.   
 
May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.   
   
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards,  
Betway Team  
Betway - South Africa
Betway - South Africa's reply21 Oct 2025, 09:39
Official
Hi Ndivhuwo,  

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.  

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.  

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.  

Regards, 
Betway Team