EB
Erasmus B
1 reviews | Active since May 2024
08 Feb 2026, 16:00
Review
My betway account is under review for 2 weeks now.I know the reason why it is under review,because I did not place any bets before withdrawing from my account.I do fully understand the review?but really why so long?The customer care agents also dont have an answer!They keep on saying”it is in the final stages of review!!It has be escalated!It has been redflagged!!!!!!Really now betway.I want my money then I am closing!
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
09 Feb 2026, 07:45Hi Erasmus, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply09 Feb 2026, 07:45
Official
Hi Erasmus, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
EB
Erasmus B's updateReviewer Update
09 Feb 2026, 08:12Thank you for the response.Please you must try to give us timelines and stick to it.
EB
Erasmus B's update09 Feb 2026, 08:12
Reviewer Update
Thank you for the response.Please you must try to give us timelines and stick to it.
EB
Erasmus B's updateReviewer Update
09 Feb 2026, 09:38How would you resolve my account and know how to locate my account?
EB
Erasmus B's update09 Feb 2026, 09:38
Reviewer Update
How would you resolve my account and know how to locate my account?
Betway - South Africa's replyOfficial
09 Feb 2026, 10:25Hi Bianca, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply09 Feb 2026, 10:25
Official
Hi Bianca, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team