TH
Thenjiwe H
1 reviews | Active since Mar 2026
06 Mar 2026, 12:28
Refusing with my money
They kept on reversing my withdrawal several times until I called and they told me my account in under review,I want my money
Helpful (0)
Replies (5)0
Replies (5)Betway - South Africa's replyOfficial
06 Mar 2026, 13:50Hi Thenjiwe, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
Betway - South Africa's reply06 Mar 2026, 13:50
Official
Hi Thenjiwe, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards, Betway Team
TH
Thenjiwe H's updateReviewer Update
06 Mar 2026, 14:19I want my money I need it .. I don't care about all this I want my money ASAP
TH
Thenjiwe H's update06 Mar 2026, 14:19
Reviewer Update
I want my money I need it .. I don't care about all this I want my money ASAP
Betway - South Africa's replyOfficial
06 Mar 2026, 14:39 Hi Thenjiwe, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply06 Mar 2026, 14:39
Official
Hi Thenjiwe, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
TH
Thenjiwe H's updateReviewer Update
10 Mar 2026, 19:15I want my money ,you can keep your account but I want my money
TH
Thenjiwe H's update10 Mar 2026, 19:15
Reviewer Update
I want my money ,you can keep your account but I want my money
Betway - South Africa's replyOfficial
11 Mar 2026, 08:10 Hi Thenjiwe, Thank you for your review and for your patience in awaiting a follow-up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. Following a review, we have determined that your account activity no longer complies with our internal risk policies or our Terms and Conditions. Accordingly, and in line with Betway South Africa’s Terms and Conditions, we hereby notify you that your betting services with Betway South Africa have been terminated with immediate effect. This decision, including the retention of the account balance, is made in strict compliance with all applicable legislative and regulatory requirements, as well as Betway’s Terms and Conditions. Betway reserves all rights to suspend or terminate any betting account or related services under any other relevant provisions of the General Terms and Conditions or under applicable laws and regulations. You may review the full Terms and Conditions here: Betway South Africa Terms And Conditions
This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. Regards, Betway Team
This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. Regards, Betway Team
Betway - South Africa's reply11 Mar 2026, 08:10
Official
Hi Thenjiwe, Thank you for your review and for your patience in awaiting a follow-up from us. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. Following a review, we have determined that your account activity no longer complies with our internal risk policies or our Terms and Conditions. Accordingly, and in line with Betway South Africa’s Terms and Conditions, we hereby notify you that your betting services with Betway South Africa have been terminated with immediate effect. This decision, including the retention of the account balance, is made in strict compliance with all applicable legislative and regulatory requirements, as well as Betway’s Terms and Conditions. Betway reserves all rights to suspend or terminate any betting account or related services under any other relevant provisions of the General Terms and Conditions or under applicable laws and regulations. You may review the full Terms and Conditions here: Betway South Africa Terms And Conditions
This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. Regards, Betway Team
This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. Regards, Betway Team
