TM
Tebatso M
1 reviews | Active since Jan 2026
02 Jan 2026, 18:03
Refusal to release my money
Betway has locked me out of my account while still playing in October!!! I have tried calling them and texting them on all social media platforms they just keep on saying I must for 48 hours... How many 48 hours have passed since October? They just want to me forget about my money!!!
Helpful (0)
Replies (6)0
Replies (6)
Betway - South Africa's replyOfficial
02 Jan 2026, 20:43Hi Tebatso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply02 Jan 2026, 20:43
Official
Hi Tebatso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's replyOfficial
05 Jan 2026, 08:31Hi Tebatso, We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. One of our team members will follow up with you soon to address any concerns you may have. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
Betway - South Africa's reply05 Jan 2026, 08:31
Official
Hi Tebatso, We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. One of our team members will follow up with you soon to address any concerns you may have. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards, Betway Team
TM
Tebatso M's updateReviewer Update
06 Jan 2026, 12:49Iam still waiting for the follow even today !! Just bring back my money because it seems like for one to get help from you it is a hassle !! No communication have been made to me since
TM
Tebatso M's update06 Jan 2026, 12:49
Reviewer Update
Iam still waiting for the follow even today !! Just bring back my money because it seems like for one to get help from you it is a hassle !! No communication have been made to me since
Betway - South Africa's replyOfficial
06 Jan 2026, 15:26Hi Tebatso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply06 Jan 2026, 15:26
Official
Hi Tebatso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
TM
Tebatso M's updateReviewer Update
06 Jan 2026, 15:52Since you have terminated my account , what about the funds I had in my account ? I want back my money since you and me are parting ways
TM
Tebatso M's update06 Jan 2026, 15:52
Reviewer Update
Since you have terminated my account , what about the funds I had in my account ? I want back my money since you and me are parting ways
Betway - South Africa's replyOfficial
06 Jan 2026, 16:47Hi Tebatso, Please be advised that your account has been permanently closed in accordance with our Terms and Conditions. We have communicated with you over a follow-up phone call and privately on this platform, providing feedback regarding your query.
You can view the full Terms and Conditions here: Betway South Africa Terms And Conditions
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards, Betway Team
You can view the full Terms and Conditions here: Betway South Africa Terms And Conditions
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards, Betway Team
Betway - South Africa's reply06 Jan 2026, 16:47
Official
Hi Tebatso, Please be advised that your account has been permanently closed in accordance with our Terms and Conditions. We have communicated with you over a follow-up phone call and privately on this platform, providing feedback regarding your query.
You can view the full Terms and Conditions here: Betway South Africa Terms And Conditions
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards, Betway Team
You can view the full Terms and Conditions here: Betway South Africa Terms And Conditions
This notice hereby serves to confirm that this matter was resolved with you and that no further attention pertaining to this matter is required.
Regards, Betway Team