JO
Jana O

1 reviews | Active since Oct 2025

10 Oct 2025, 13:25

Refund on deposit

Day 11 stil waiting for my my refund i made 30 sep send screen shots bankstatments wven talk to manger named TIM that made me promises every time i speak to them they use the exscuse waiting for provider this go on for 11 days now and stil no answers all they tell me is wait 24 hours i wait and wait everyday i tey all they say wait 24 hours i do believe they cant do there jobs and they are useless

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply10 Oct 2025, 13:38
Official
Hi Jana, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 

JO
Jana O's update10 Oct 2025, 13:42
Reviewer Update
If you say so
Betway - South Africa
Betway - South Africa's reply10 Oct 2025, 15:37
Official
 Hi  Jana, Thank you for your positive review of Betway and our services.  We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.  At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued betters the best service and betting platform.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team