AW
Ayanda W
1 reviews | Active since Feb 2022
05 Jul 2024, 14:57
Refund
It’s been two weeks now I made a deposit and the money did not reflect I keep following up and being advised the matter has been escalated the matter has been flag however no action is being done my reference number is ***
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Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
05 Jul 2024, 14:58Hi Ayanda, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply05 Jul 2024, 14:58
Official
Hi Ayanda, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
08 Jul 2024, 07:31Hi Ayanda, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail.
Your deposit was escalated to the provider and we can confirm that the transaction has failed.
Kindly reach out to your bank as the deposit was reversed back to them.
Should you require more information, kindly advise on a suitable time for us to contact you.
Regards,
Betway Team
Your deposit was escalated to the provider and we can confirm that the transaction has failed.
Kindly reach out to your bank as the deposit was reversed back to them.
Should you require more information, kindly advise on a suitable time for us to contact you.
Regards,
Betway Team
Betway - South Africa's reply08 Jul 2024, 07:31
Official
Hi Ayanda, Thank you for your review and for your patience in awaiting a follow-up from us. We have tried reaching out to you, sadly to no avail.
Your deposit was escalated to the provider and we can confirm that the transaction has failed.
Kindly reach out to your bank as the deposit was reversed back to them.
Should you require more information, kindly advise on a suitable time for us to contact you.
Regards,
Betway Team
Your deposit was escalated to the provider and we can confirm that the transaction has failed.
Kindly reach out to your bank as the deposit was reversed back to them.
Should you require more information, kindly advise on a suitable time for us to contact you.
Regards,
Betway Team