MS
Mason S

1 reviews | Active since Oct 2025

13 Oct 2025, 12:42

Refund

My query has still not been handled but they have closed the case of my refund

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply13 Oct 2025, 13:15
Official
 
 Hi  Mason,  
 
Thank you for your review. We appreciate the time you took to raise this matter.   
 
May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.   
   
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 
 
Regards,  
Betway Team  
Betway - South Africa
Betway - South Africa's reply16 Oct 2025, 12:56
Official
 
Hi  Mason, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 

Regards, 
Betway Team