AS
Andile S

1 reviews | Active since Dec 2016

16 Jun 2024, 06:06

Refund….

I fail to understand how a refund could take close to 24 hours like I only selected the wrong bank so the money is with you but I must wait for a day or two to receive the funds? If only you’d refund us as quickly as you do in deposits

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply17 Jun 2024, 09:04
Official
Hi Andile,  Thank you for your review and for your patience in awaiting a follow-up from us.   Due to limited information provided and for our team to effectively assist, please confirm the below for us to better aid with your request: 
- The amounts of the withdrawals in question
- Date and time of the withdrawals in question

Once this is received we will gladly assist. Regards, Betway Team 
Betway - South Africa
Betway - South Africa's reply18 Jun 2024, 10:57
Official
 Hi Andile, 

We have tried contacting you, sadly to no avail.

Kindly advise on a suitable time for us to contact you or an alternative number.

We look forward to your response. 

Regards,
Betway Team