ZK
Zanethemba K

1 reviews | Active since Jul 2023

16 Sept 2026, 11:42

Refund

My account was locked in April and I still haven’t received my money back. I followed all advised steps and yet I still haven’t been refunded. They nolonger answer the calls and the online chat is useless. I need my money back!!!

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply21 Sept 2026, 16:33
Official
Hi Zanethemba,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,
Betway Team