SK
Sphiwe K

1 reviews | Active since Oct 2022

09 Jan 2023, 07:46

Refund

I lost R300 before they had a technical problem but I was never refunded my query was closed but they did not let me know why

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply09 Jan 2023, 07:59
Official
Hi Sphiwe,  Thank you for your review and for your patience in awaiting a follow up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team
Betway - South Africa
Betway - South Africa's reply10 Jan 2023, 14:53
Official
Hi Siphiwe, 

Thank you for your review and for your patience in allowing us to assist you to resolve this matter. 

Please take this as confirmation of the above matter having been resolved and the funds has been credited back to your Betway account. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,Betway Team