SK
Siyanda K
1 reviews | Active since Oct 2019
06 Aug 2020, 08:51
Referral bonuses not paid
<div>Worst bookie when it comes to customer service. I referred 3 friends on the 29th of July, made sure that they make a deposit of R100 each and bet with it but to date I am still fighting for my referral bonus. Betway has the most disgusting customer service, I phoned them numerously, sent the a text on watsapp and sent them a DM on twitter but no one can help me. I even gave the referral code that was used but they keep telling me that there was no code generated or used. There is a that I won but its not settled so I have to wait for that so that I can withdraw and close this useless account. </div>
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Replies (2)0
Replies (2)Betway - South Africa's replyOfficial
06 Aug 2020, 09:07 Hi Siyanda, We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply06 Aug 2020, 09:07
Official
Hi Siyanda, We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
06 Aug 2020, 21:11 Hi Siyanda, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
Betway - South Africa's reply06 Aug 2020, 21:11
Official
Hi Siyanda, Thank you for your review. A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you. Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. Regards, Betway Team
