SR
Solomon R
1 reviews | Active since Jan 2024
09 Sept 2026, 15:26
R3000 CashSend Stuck Since August 30 - Support Ignoring Me
"R3,000 Absa CashSend payout stuck since August 30th. Support still ignoring me. Profile number updated to *** and confirmed. Wasted over 60 minutes of airtime on hold per day with no help texted on X platform 48hours turn around every time Fix my profile and resend the SMS."
Helpful (0)
Replies (4)0
Replies (4)SR
Solomon R's updateReviewer Update
10 Sept 2026, 10:07From the 30th you been escalating every time I don't even believe that
SR
Solomon R's update10 Sept 2026, 10:07
Reviewer Update
From the 30th you been escalating every time I don't even believe that
SR
Solomon R's updateReviewer Update
10 Sept 2026, 12:53I just got message like I'm a stranger I have done everything you asked waited all those 48 hour I still wait I have screen shots of all conversations kindly help it's 10 days struggling busy saying you escalating the matter don't escalate re send the voucher or return fund in acc I'm tired and drained but this I can't do anything
SR
Solomon R's update10 Sept 2026, 12:53
Reviewer Update
I just got message like I'm a stranger I have done everything you asked waited all those 48 hour I still wait I have screen shots of all conversations kindly help it's 10 days struggling busy saying you escalating the matter don't escalate re send the voucher or return fund in acc I'm tired and drained but this I can't do anything
SR
Solomon R's updateReviewer Update
10 Sept 2026, 19:21Received thanks for your assistance
SR
Solomon R's update10 Sept 2026, 19:21
Reviewer Update
Received thanks for your assistance
Betway - South Africa's replyOfficial
11 Sept 2026, 13:43Hi Solomon, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply11 Sept 2026, 13:43
Official
Hi Solomon, Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team