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Bradley C

1 reviews | Active since Aug 2011

20 Jan 2024, 07:15

Promo

The promo makes no sense whatsoever. I deposited an amount in ordee to receive the new sign up bonus. I was then informed by an agent, that I have to make a bet of 3x my initial deposit. Eg, I deposit R100, I need to make a bet of R300, in order to receive the R100 bonus. The brains trust was not working when they came up with this idea. Rather use Sunbet, my initial deposit promo has already been matched.

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Replies (2)
Betway - South Africa
Betway - South Africa's reply22 Jan 2024, 07:52
Official
 
Hi  Bradley,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. 
 
Regards, 
Betway Team 

Betway - South Africa
Betway - South Africa's reply22 Jan 2024, 10:52
Official
 
Hi  Bradley, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,
Betway Team