MN
Monica N

1 reviews | Active since Apr 2024

20 Apr 2026, 16:10

****, **** promises, open my account

Betway doesn’t want me to withdraw my money since 4 months ago, I keep on texting and calling them but they just give me **** promises that my money will be able to come to my account but it keeps on reversing, it’s been 4 months with full of empty promises and I need that money to get food , I won it n I deserve it, Im a student and I have to get food but Betway keep on reversing my money

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply21 Apr 2026, 08:32
Official
Hi Monica, Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, Betway Team 
MN
Monica N's update21 Apr 2026, 08:59
Reviewer Update
Please it’s been 4 months!
Betway - South Africa
Betway - South Africa's reply21 Apr 2026, 10:31
Official
 Hi Monica, 

We have communicated with you over a follow-up phone call providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter.     You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions  Regards,    Betway Team