Hellopeter
Share Your Experience
SZ
Sifiso Z

1 reviews | Active since Mar 2016

21 Jan 2020, 11:06

Poorest Service

I am disappointed by the service of this company, i deposited R100 on the 20/12/2019 and it did not reflect on my betway profile. i have sent numerous emails and not a single response from them, i have spoken to their different agents not a single one of them could locate my money. i was told i should sent proof of payment to their email, still no response.

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply21 Jan 2020, 12:14
Official
Hi Sifiso,

Thank you for your review.

A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.

Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. 

Regards,
Betway Team


SZ
Sifiso Z's update21 Jan 2020, 16:13
Reviewer Update
Good Day,

Thank you Ben for your assistance my money was finally credit to my Account, i however do hope going forward the service will be much better than i experienced.
Betway - South Africa
Betway - South Africa's reply10 Nov 2021, 15:59
Official
Hi Sifiso,

Thank you for your review. 

We have being going through our Hello Peter, reviews and we would like to thank you for your comments, we do hope that you have been enjoying your betting  with us so far. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards, 
Betway Team