POOR SERVICE NO SEAMLESS PROCESS

Item: Betway - South Africa
Rating: 1
Author: Onicca M

The worst betting platform ever, my account locked for 48 hours comes 48 hours account still locked no communication one has to call them 100 times to get the same response * WE HAVE BACKLOG*. THEIR chat system is a waste of money they are spending on on it they will send one on a que AND NO ONE EVER GETS BACK TO YOU. TO DATE MY ACC STILL LOCKED SAME RESPONSE WITH ACCES TO MY MONEY.

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

05 Mar 2026, 16:03

Hi Onnica, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards, Betway Team

Betway - South Africa's reply05 Mar 2026, 16:03

Official

Betway - South Africa's replyOfficial

06 Mar 2026, 16:47

Hi Onnica, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team

Betway - South Africa's reply06 Mar 2026, 16:47

Official