sM
sagren M

1 reviews | Active since Dec 2010

22 Sept 2022, 23:09

Poor service.

I deposited 200 over 2 weeks ago and my money has not reflected. I sent betway proof of payment with all detail, they then respond saying there email address does not work I must use the chat. The chat is useless it's been down since day 1, nobody responds ever.

Still I don't have my refund. I call in at 11 pm because it's the only ****in time they answer the phone, the idiot puts me on hold and costs me R30 waiting for him to re address my query only to cut me off with no resolution.

**** betway

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply23 Sept 2022, 07:52
Official
 Hi  Sagren ,,

Thank you for your review and for your patience in awaiting a follow up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team