JS
Johan S
1 reviews | Active since Oct 2009
21 Sept 2021, 09:34
Poor service
Poor service, call centre agents do not respond. I am owed money. Was told 8 hours, it is now 3 days.....
Helpful (0)
Replies (4)0
Replies (4)
Betway - South Africa's replyOfficial
21 Sept 2021, 10:07Hi Johan, Thank you for your review and for for taking our call. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply21 Sept 2021, 10:07
Official
Hi Johan, Thank you for your review and for for taking our call. A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
JS
Johan S's updateReviewer Update
23 Sept 2021, 04:19I was called and promised everything would be resolved. Once again empty promises
JS
Johan S's update23 Sept 2021, 04:19
Reviewer Update
I was called and promised everything would be resolved. Once again empty promises
JS
Johan S's updateReviewer Update
01 Oct 2021, 08:06Thank you very much for the service Lathena. My issue is at least half resolved thanks to him.
JS
Johan S's update01 Oct 2021, 08:06
Reviewer Update
Thank you very much for the service Lathena. My issue is at least half resolved thanks to him.
Betway - South Africa's replyOfficial
10 Nov 2021, 13:58Hi Johan,
Thank you for your review and apologies for only replying to now.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and apologies for only replying to now.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Betway - South Africa's reply10 Nov 2021, 13:58
Official
Hi Johan,
Thank you for your review and apologies for only replying to now.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team
Thank you for your review and apologies for only replying to now.
At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.
Thank you for sharing the thrill and the love of the game with us as part of the Betway family.
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage
Regards,
Betway Team