LD
Lungile D

1 reviews | Active since Oct 2019

16 Jan 2026, 11:35

Poor service

Absolutely poor service. Account locked for weeks with no explanation. Fica was provided long ago but instead im been given the run around. I dont recommend this bookie to anyone!!

0
Replies (8)
Betway - South Africa
Betway - South Africa's reply16 Jan 2026, 12:20
Official
Hi Lungile,    Thank you for your review and for your patience in awaiting a follow-up from us.     We have tried reaching out to you, sadly to no avail.  Kindly advise on a suitable time for us to contact you to discuss the matter further.  Your response will be greatly appreciated.   Regards,  Betway Team  
LD
Lungile D's update16 Jan 2026, 15:03
Reviewer Update
Hi you may call now
Betway - South Africa
Betway - South Africa's reply16 Jan 2026, 15:55
Official
Hi Lungile, Thank you for your review and for your patience in awaiting a follow-up from us.   A reply has been actioned from our support desk via phone call as confirmation of the receipt of your review.   Regards, Betway Team 
LD
Lungile D's update16 Jan 2026, 16:46
Reviewer Update
Hi i just got communication that my account was terminated. What nonsense is this ??? Can i please get a call urgently
LD
Lungile D's update16 Jan 2026, 16:58
Reviewer Update
So you are *****ing my winnings just like that? I will definitely take this up with the western cape gambling board this is thievery !!!
LD
Lungile D's update16 Jan 2026, 17:26
Reviewer Update
So you ***** peoples winnings just like that . Deposit my money then you can keep your ****ing account ****** ******
Betway - South Africa
Betway - South Africa's reply19 Jan 2026, 08:55
Official
 Hi Lungile, 

Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.   One of our consultants will contact you today between 09h00 and 17h00 to assist you further.   If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.   Regards, Betway Team 
LD
Lungile D's update19 Jan 2026, 10:00
Reviewer Update
Hi, Kindly note that i am in europe now and my 082 number is out of service. Is there another way we can communicate