MM
Monica M

1 reviews | Active since Sept 2026

15 Sept 2026, 09:55

Poor service

Betway my account is locked for days now after your customer service said 48 hours. I can't get hold off the call centre,email or live chat. There is money in my account. Unlock my account

0
Replies (3)
MM
Monica M's update15 Sept 2026, 10:14
Reviewer Update
Betway contact me. I need my account unlocked ASAP. As said I can't get hold of anyone nor call centre,emails or live chat it's Been days already
Betway - South Africa
Betway - South Africa's reply18 Sept 2026, 14:23
Official
Hi Monica,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,
Betway Team
MM
Monica M's update18 Sept 2026, 14:49
Reviewer Update
No contact as yet. What is going on. Bad bad service