TS
Thabo S
1 reviews | Active since Jan 2023
24 Nov 2023, 06:45
Poor service
They locked my account because they say someone was trying to access it, its almost 4 days now still they are struggling to verify me and allow me access to my account.
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
24 Nov 2023, 07:47Hi Thabo,
Thank you for your review and patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Thank you for your review and patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Betway - South Africa's reply24 Nov 2023, 07:47
Official
Hi Thabo,
Thank you for your review and patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
Thank you for your review and patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards,Betway Team
TS
Thabo S's updateReviewer Update
27 Nov 2023, 11:44Hi,
My account is now unlocked and am able to gain access, yet am so disappointed to that my active tickets were cashed out and money amounting to more that R200 withdrawn from my account. I am the only 1 using my number and and am the only 1 who knows my password, so who had access to cashout my tickets and withdraw my money and how. Does this mean the are *****ulent activities taking place in the Betway team?.... How can I now get the money that was ****** on my account?
I am always contactable on my cellphone number and email.
My account is now unlocked and am able to gain access, yet am so disappointed to that my active tickets were cashed out and money amounting to more that R200 withdrawn from my account. I am the only 1 using my number and and am the only 1 who knows my password, so who had access to cashout my tickets and withdraw my money and how. Does this mean the are *****ulent activities taking place in the Betway team?.... How can I now get the money that was ****** on my account?
I am always contactable on my cellphone number and email.
TS
Thabo S's update27 Nov 2023, 11:44
Reviewer Update
Hi,
My account is now unlocked and am able to gain access, yet am so disappointed to that my active tickets were cashed out and money amounting to more that R200 withdrawn from my account. I am the only 1 using my number and and am the only 1 who knows my password, so who had access to cashout my tickets and withdraw my money and how. Does this mean the are *****ulent activities taking place in the Betway team?.... How can I now get the money that was ****** on my account?
I am always contactable on my cellphone number and email.
My account is now unlocked and am able to gain access, yet am so disappointed to that my active tickets were cashed out and money amounting to more that R200 withdrawn from my account. I am the only 1 using my number and and am the only 1 who knows my password, so who had access to cashout my tickets and withdraw my money and how. Does this mean the are *****ulent activities taking place in the Betway team?.... How can I now get the money that was ****** on my account?
I am always contactable on my cellphone number and email.
Betway - South Africa's replyOfficial
27 Nov 2023, 12:41Hi Thabo,
Thank you for accepting our call.
Our team is in the process of collating feedback from relevant departments for us to learn where the compromise came about.
Please allow time for feedback.
Regards,
Betway Team
Thank you for accepting our call.
Our team is in the process of collating feedback from relevant departments for us to learn where the compromise came about.
Please allow time for feedback.
Regards,
Betway Team
Betway - South Africa's reply27 Nov 2023, 12:41
Official
Hi Thabo,
Thank you for accepting our call.
Our team is in the process of collating feedback from relevant departments for us to learn where the compromise came about.
Please allow time for feedback.
Regards,
Betway Team
Thank you for accepting our call.
Our team is in the process of collating feedback from relevant departments for us to learn where the compromise came about.
Please allow time for feedback.
Regards,
Betway Team