KB
Kagiso B
1 reviews | Active since Nov 2017
21 Jan 2026, 20:02
Poor service
I'm trying to login on Betway and it says access denied and when i call no one knows why I can't have access to my account, this is shocking to be honest.. been a customer for quite some time now and I don't remember doing anything that could compromise my account
Helpful (0)
Replies (7)0
Replies (7)
Betway - South Africa's replyOfficial
22 Jan 2026, 09:22 Hi Kagiso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply22 Jan 2026, 09:22
Official
Hi Kagiso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
KB
Kagiso B's updateReviewer Update
22 Jan 2026, 10:46Just received a termination letter, The letter doesn't tell me which terms i violated, I'm so disappointed in Betway, never expected this
KB
Kagiso B's update22 Jan 2026, 10:46
Reviewer Update
Just received a termination letter, The letter doesn't tell me which terms i violated, I'm so disappointed in Betway, never expected this
Betway - South Africa's replyOfficial
22 Jan 2026, 12:02Hi Kagiso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply22 Jan 2026, 12:02
Official
Hi Kagiso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
KB
Kagiso B's updateReviewer Update
22 Jan 2026, 13:04Tell me exactly what I violated, i think that's fair, you just can't terminate my account without specifying the terms i violated
KB
Kagiso B's update22 Jan 2026, 13:04
Reviewer Update
Tell me exactly what I violated, i think that's fair, you just can't terminate my account without specifying the terms i violated
Betway - South Africa's replyOfficial
22 Jan 2026, 14:30Hi Kagiso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
Betway - South Africa's reply22 Jan 2026, 14:30
Official
Hi Kagiso, Thank you for your review and for your patience in awaiting a follow-up from us. We have communicated with you privately on this platform, providing feedback regarding your query. Regards, Betway Team
KB
Kagiso B's updateReviewer Update
22 Jan 2026, 15:39Yes I used to deposit and withdraw without playing, you guys allowed the withdrawal and i thought there wasn't nothing wrong with it, i would still to have an account with Betway, please help me have my account back
KB
Kagiso B's update22 Jan 2026, 15:39
Reviewer Update
Yes I used to deposit and withdraw without playing, you guys allowed the withdrawal and i thought there wasn't nothing wrong with it, i would still to have an account with Betway, please help me have my account back
Betway - South Africa's replyOfficial
22 Jan 2026, 16:57Hi Kagiso,
We have communicated with you telephonically providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter. You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. Regards, Betway Team
We have communicated with you telephonically providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter. You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. Regards, Betway Team
Betway - South Africa's reply22 Jan 2026, 16:57
Official
Hi Kagiso,
We have communicated with you telephonically providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter. You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. Regards, Betway Team
We have communicated with you telephonically providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter. You can view the full Terms and Conditions here to understand the outcome of the review: Betway South Africa Terms And Conditions This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter. Regards, Betway Team