MB
Markham B

1 reviews | Active since Mar 2024

30 Dec 2025, 17:23

Poor service

Worst service I have received so far. They make you wait for hours before they have a agent available. Good luck to anyone needing help on their platform.

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply31 Dec 2025, 08:03
Official
Hi Markham,   We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.    One of our team members will follow up with you soon to address any concerns you may have.   Thank you for sharing the thrill and the love of the game with us as part of the Betway family.    And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage    Regards,  Betway Team 
MB
Markham B's update31 Dec 2025, 11:10
Reviewer Update
Still waiting for a response from your team.
Nothing ever changes just empty words in public to make it seem like you are working on it.
Betway - South Africa
Betway - South Africa's reply31 Dec 2025, 12:50
Official
Hi Markham,   
Thank you for your review and for taking our call. We appreciate the time you took to allow us to clarify the matter for you.   
 
We are investigating this matter on your behalf, and once a resolution has been reached, we will follow up with you to update you on the outcome. We look forward to speaking with you soon.
 
And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.   
 
Regards,  Betway Team