UT
Unathi T

1 reviews | Active since Dec 2023

02 Oct 2024, 16:26

Poor service

I made withdrawal two days ago even now it's still pending. I tried calling but they couldn't help I tried chatbot since waiting for a available agent. They know how to take your money but they fail if you make a withdrawal poor service

0
Replies (8)
Betway - South Africa
Betway - South Africa's reply02 Oct 2024, 16:31
Official
Hi Unathi,  Thank you for your review and for your patience in awaiting a follow-up from us.   We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team 
UT
Unathi T's update02 Oct 2024, 18:05
Reviewer Update
Is been long waiting.
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Unathi T's update02 Oct 2024, 18:44
Reviewer Update
Still waiting
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Unathi T's update02 Oct 2024, 19:32
Reviewer Update
You are useless you can't treat customers right
Betway - South Africa
Betway - South Africa's reply02 Oct 2024, 23:08
Official
Hi Unathi  Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team  
Betway - South Africa
Betway - South Africa's reply04 Oct 2024, 09:49
Official
Hi Unathi,  Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you privately on this platform providing feedback regarding your query.  Regards, Betway Team 
UT
Unathi T's update04 Oct 2024, 11:53
Reviewer Update
I'm disappointed with betway south Africa .I contacted hellopeter by writing a review betway blocked my account and didn't give me my withdrawal money. Betway is taking advantage on people
Betway - South Africa
Betway - South Africa's reply04 Oct 2024, 11:58
Official
Hi Unathi,  Thank you for your review and for your patience in awaiting a follow-up from us.  We have communicated to you privately on this platform providing feedback regarding your query.  Regards, Betway Team