aW
ashwin W
1 reviews | Active since Sept 2023
12 Sept 2023, 05:06
poor
I deposited R150 5 days ago with capitec pay it never showed on my betway account I have reported it 5 or 6 times and all the agents tell me that they escalated the payment...is it possible to escalate a payment so many times and yet still no money in my account
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
12 Sept 2023, 07:12Hi Ashwin,
Thank you for your review and for your patience in awaiting a follow up from us.
May we kindly as that you please confirm the amount deposited and provide us with a copy of the proof of deposit.
Once we have this we will ensure that this matter is escalated to our banking team in order to have the funds credited to your account if this has not been done already.
Please email this proof to ***
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
May we kindly as that you please confirm the amount deposited and provide us with a copy of the proof of deposit.
Once we have this we will ensure that this matter is escalated to our banking team in order to have the funds credited to your account if this has not been done already.
Please email this proof to ***
Regards,
Betway Team
Betway - South Africa's reply12 Sept 2023, 07:12
Official
Hi Ashwin,
Thank you for your review and for your patience in awaiting a follow up from us.
May we kindly as that you please confirm the amount deposited and provide us with a copy of the proof of deposit.
Once we have this we will ensure that this matter is escalated to our banking team in order to have the funds credited to your account if this has not been done already.
Please email this proof to ***
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
May we kindly as that you please confirm the amount deposited and provide us with a copy of the proof of deposit.
Once we have this we will ensure that this matter is escalated to our banking team in order to have the funds credited to your account if this has not been done already.
Please email this proof to ***
Regards,
Betway Team
aW
ashwin W's updateReviewer Update
12 Sept 2023, 07:58okay please because it has been a while ago and it's very frustrating
aW
ashwin W's update12 Sept 2023, 07:58
Reviewer Update
okay please because it has been a while ago and it's very frustrating
Betway - South Africa's replyOfficial
12 Sept 2023, 09:33Hi Ashwin,
Thank you for your swift reply on the above.
Please note that once we have received the proof of the deposit we will have this looked into and advised on the outcome once updated.
Regards,
Betway Team
Thank you for your swift reply on the above.
Please note that once we have received the proof of the deposit we will have this looked into and advised on the outcome once updated.
Regards,
Betway Team
Betway - South Africa's reply12 Sept 2023, 09:33
Official
Hi Ashwin,
Thank you for your swift reply on the above.
Please note that once we have received the proof of the deposit we will have this looked into and advised on the outcome once updated.
Regards,
Betway Team
Thank you for your swift reply on the above.
Please note that once we have received the proof of the deposit we will have this looked into and advised on the outcome once updated.
Regards,
Betway Team