MM
Milani M

1 reviews | Active since Nov 2025

28 Nov 2025, 01:15

Poor customer service!!

I’m extremely disappointed with Betway,been trying to withdraw my money since the 2nd week of November till today I haven’t received it.I was told to wait for a call from a supervisor as this was escalated.Terrible customer service! I want my money I don’t even have to explain to Betway agents what I will do with my own money,this is not how you should be treating people.Contact number registered on the account is ***

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Replies (6)
MM
Milani M's update28 Nov 2025, 02:32
Reviewer Update
And you guys need to stop telling me that I should read your terms & conditions,stop holding my money don’t play with me.I want my money,after verifying my account & giving me my money you can go ahead & lock that Betway account as you did,why on Earth you guys want me to bet with my OWN money that’s ridiculous!! YOUR SERVICE SUCKS
Betway - South Africa
Betway - South Africa's reply28 Nov 2025, 05:59
Official
Hi Milani, 

Thank you for your review and for your patience in awaiting a follow-up from us. 

We have communicated to you privately on this platform providing feedback regarding your query. 

Regards,

Betway Team

MM
Milani M's update28 Nov 2025, 07:09
Reviewer Update
You guys better STOP playing games with me !!

I’m not going to stop to tell people the truth until you give me my money
Betway - South Africa
Betway - South Africa's reply28 Nov 2025, 07:24
Official
Hi Milani, 

Thank you for your review and for your patience in awaiting a follow-up from us. 

We have communicated to you privately on this platform providing feedback regarding your query. 

Regards,

Betway Team
MM
Milani M's update28 Nov 2025, 07:52
Reviewer Update
Call me now ***
Betway - South Africa
Betway - South Africa's reply28 Nov 2025, 15:49
Official
Hi Milani,    Thank you for your review and for your patience in awaiting a follow-up from us.     We have tried reaching out to you, sadly to no avail.  Kindly advise on a suitable time or an alternative number for us to contact you to discuss the matter further.  Your response will be greatly appreciated.   Regards,  Betway Team