BM
Blessing M

1 reviews | Active since Sept 2026

11 Sept 2026, 19:40

Poor Communication

Account locked for 2 months. Portal stuck on awaiting approval. Live chat says they can't see documents. Emailed FICA department on 3 September with no reply.

0
Replies (1)
Betway - South Africa
Betway - South Africa's reply14 Sept 2026, 17:14
Official
Hi Blessing, Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,Betway Team