Please unlock my account

Item: Betway - South Africa
Rating: 1
Author: Mpho M

Good Day

I have been using Betway for the longest time and my account has been locked now after I won last night. Please can this issue be resolved as soon as possible because I have other active bets. I have been in the live chat queue for 2hrs straight. Your urgent assistance will be appreciated.

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

24 Aug 2026, 17:08

Hi Mpho,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply24 Aug 2026, 17:08

Official

Hi Mpho,

Thank you for your review and for your patience in awaiting a follow-up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's replyOfficial

03 Sept 2026, 16:34

Hi Mpho,

Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,
Betway Team

Betway - South Africa's reply03 Sept 2026, 16:34

Official

Hi Mpho,

Thank you for providing us with the required feedback, we are pleased to note that this matter has been dealt with and resolved via this communication.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,
Betway Team