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Cobus O

1 reviews | Active since Nov 2009

18 Sept 2023, 12:24

Please contact me

Hi. Can someone please contact me. I uploaded documents to be verified. Copy of my bank card invalid and my proof of residents shows on your system invalid. Why? Thanks

0
Replies (5)
Betway - South Africa
Betway - South Africa's reply18 Sept 2023, 14:33
Official
 
Hi  Cobus,
 
Thank you for your review and for your patience in awaiting a follow up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. 
 
Regards, 
Betway Team 

CO
Cobus O's update19 Sept 2023, 07:19
Reviewer Update
Hi. I am still waiting for someone to contact me.
Betway - South Africa
Betway - South Africa's reply19 Sept 2023, 07:43
Official
Hi Cobus,

Thank you for the follow-up review and awaiting feedback from our team.

One of our dedicated consultants will reach out on call during business hours to discuss your concerns. 

Regards,
Betway Team
CO
Cobus O's update19 Sept 2023, 10:08
Reviewer Update
Thank you. I was just phoned by Tony. He sorted me out quickly and effeciently
Betway - South Africa
Betway - South Africa's reply19 Sept 2023, 10:09
Official
 
Hi  Cobus, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

Regards,
Betway Team