Pending money

Item: Betway - South Africa
Rating: 1
Author: Onele M

I am so disappointed in Betway SA. I had a R500 voucher that I had deposited on the 23rd of October. It has been saying it’s on its way to my account for more that a week now. I then opted for the ABSA cash send option in which they said they would send me a 10 digit pin and I’m still waiting on that pin. I’m very disappointed as they used to be my go to game for my vouchers and bets.

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

31 Oct 2025, 06:42

Hi Onele,

Thank you for your review. We appreciate the time you took to raise this matter.

May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply31 Oct 2025, 06:42

Official

Hi Onele,

Thank you for your review. We appreciate the time you took to raise this matter.

May we kindly ask that you allow us time to investigate this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's replyOfficial

31 Oct 2025, 11:50

Hi Onele,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.

Regards,

Betway Team

Betway - South Africa's reply31 Oct 2025, 11:50

Official

Hi Onele,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage.

Regards,

Betway Team