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Monica M

1 reviews | Active since Feb 2017

10 Mar 2024, 16:28

Payout!

Usually payout was within 2hrs, thus the reason i moved from lottostar to betway .. now i am waiting forever and suddenly they need my ID to pay out .. what is going on? And i know a auto message will pop up now so i am interested .. i know i am just 1 client but will not refer anyone

0
Replies (6)
Betway - South Africa
Betway - South Africa's reply10 Mar 2024, 17:24
Official
 Hi  Monica, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 

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Monica M's update10 Mar 2024, 17:30
Reviewer Update
This is exactly the reply i was talking about .. now i have to wait another 24hrs as u put my account under review .. Phumlani and the other consultant was not much help .. and since when cant you withdraw and reverse .. this is turning into a ****
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Monica M's update10 Mar 2024, 17:39
Reviewer Update
And why cant i download my last chat
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Monica M's update11 Mar 2024, 13:26
Reviewer Update
Hi

Why is there now talk of 48hrs .. it wad 24hrs the whole time
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Monica M's update11 Mar 2024, 13:28
Reviewer Update
And why doesnt the Fica email assist? I wanted to create an ewallet but to no luck.. 6 emails later and still nothing
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Monica M's update11 Mar 2024, 14:31
Reviewer Update
The only one who really tried to assist me was Mihlali .. just hope the banking team is as quick as this guy