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Share Your Experience

1 reviews | Active since May 2017

19 Jun 2021, 14:40

Payment not done but all requested documents have been sent it's been 4 days now

<div>I won funds on Tuesday then on Wednesday again I've been trying to withdraw the full amount of amount with no luck, documents where requested and sent in its been 4 days and every person from support tells me a different story, this has been by far the worst experience I've had with betway and I swear to GOD i Will never ever recommend it to anyone.. I just want my money paid in ASAP as I have been battling with this since Tuesday night.. I regret even more betting with you guys.. Had I known.. Now I can't even buy anymore airtime to even call you guys... Betway is ****&nbsp; when it comes to payments..I just want my money paid.. How can you review documents every single day.. You guys are just not it.. After this am going to email the gambling board</div>

0
Replies (2)
's update19 Jun 2021, 19:17
Reviewer Update
The only reply that will make me happy is an sms from the bank saying money in.. Am still angry....
Betway - South Africa
Betway - South Africa's reply23 Nov 2021, 12:13
Official
 
Hi  Murendeni, 

Thank you for your review and, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

 And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage 

 Regards, 

Betway Team