SP
Sunil P
1 reviews | Active since Jun 2020
15 Jun 2020, 12:45
Payment not allocated
Worst betting platform. I have made a deposit on the 14th June and recieved an email confirming that my payment will be allocated with 2 to 4 hours its now 28hours later and still nothing.Call the call centre you get put on hold forever ,use the online chat platform even worst.IN SIMPLE WORDS USING BETWAY REALLY FRUSTRATE ME.. Will be trying out other betting platform's I heard of Gbets so wil give them a try.
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Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
15 Jun 2020, 13:26Hi Sunil P Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. At Betway we appreciate hearing about the great, the good, and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply15 Jun 2020, 13:26
Official
Hi Sunil P Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. At Betway we appreciate hearing about the great, the good, and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
SP
Sunil P's updateReviewer Update
15 Jun 2020, 14:23Funds only allocate after a Hellopieter.
Goin foward i will make my payment and await for betway confirmation email for the 2 to 4 hours awaiting period.If funds dont allocate then.I will not be using the online chat platforms nor will i call because these platforms dont work.I will make use of the Hellopieter platform seems to work great.
Goin foward i will make my payment and await for betway confirmation email for the 2 to 4 hours awaiting period.If funds dont allocate then.I will not be using the online chat platforms nor will i call because these platforms dont work.I will make use of the Hellopieter platform seems to work great.
SP
Sunil P's update15 Jun 2020, 14:23
Reviewer Update
Funds only allocate after a Hellopieter.
Goin foward i will make my payment and await for betway confirmation email for the 2 to 4 hours awaiting period.If funds dont allocate then.I will not be using the online chat platforms nor will i call because these platforms dont work.I will make use of the Hellopieter platform seems to work great.
Goin foward i will make my payment and await for betway confirmation email for the 2 to 4 hours awaiting period.If funds dont allocate then.I will not be using the online chat platforms nor will i call because these platforms dont work.I will make use of the Hellopieter platform seems to work great.
Betway - South Africa's replyOfficial
16 Nov 2021, 13:08Hi Sunil, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply16 Nov 2021, 13:08
Official
Hi Sunil, Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team