DN
Daddy N
1 reviews | Active since Nov 2019
26 Nov 2019, 01:37
Payment issue
Terrible experience . Betway is requesting a copy of my ID to process my withdrawal and I sent it to them as requested And guess what? No reply at all. What is even strange is is not my first withdrawal and I have sent fica documents before
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Replies (2)
Betway - South Africa's replyOfficial
26 Nov 2019, 08:19Hi Daddy,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,Betway Team
Betway - South Africa's reply26 Nov 2019, 08:19
Official
Hi Daddy,
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
A reply has been sent from our support desk to your inbox as confirmation of the receipt of your review.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,Betway Team
Betway - South Africa's replyOfficial
26 Nov 2019, 12:07Hi Daddy,
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
Betway - South Africa's reply26 Nov 2019, 12:07
Official
Hi Daddy,
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team
A reply has been sent from our support desk to your inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,Betway Team