SM
Sifiso M

1 reviews | Active since Jul 2020

04 Jul 2022, 15:09

Payment concerns

Live casino games not paying our winnings and being left hanging whilst requiring assistance not being helped whilst placed on hold, it is appalling and the national gambling board needs to investigate ASAP

0
Replies (3)
Betway - South Africa
Betway - South Africa's reply04 Jul 2022, 16:15
Official
Hi Sifiso,

Thank you for your review and for your patience in awaiting a follow up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,
Betway Team

Best regards,

SM
Sifiso M's update15 Jul 2022, 01:52
Reviewer Update
Good day
Turns out that even after a long investigation conducted it yielded no fruit and was inconsistent in the results of the malfeasance I had mentioned.
This is detrimental to the community and needs the attention of the board and masses at large, and I urge all to present their complaints as it may be a pattern and being ******** will continue if it is not being addressed and I will not stop until justice is served.
Betway - South Africa
Betway - South Africa's reply21 Jul 2022, 09:31
Official
Hi Sifiso, Thank you for your response. Thank you for taking our call to confirm the resolution of this matter. Thank you for your patience and for allowing us the opportunity to resolve this for you. Regards, Betway Team 

Best regards,