Pay out my winning bet

Item: Betway - South Africa
Rating: 1
Author: Jeandré Maritz

I have been waiting since yesterday 5pm for my winning bet to pay out. I keep getting told that I need to wait 24-48 hours before it can be escalated. This is unacceptable. Pay out my winnings!

Helpful (0)

Replies (2)

Betway - South Africa's replyOfficial

30 Jan 2023, 08:20

Hi Jeandré,

Thank you for your review and for your patience in awaiting a follow up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's reply30 Jan 2023, 08:20

Official

Hi Jeandré,

Thank you for your review and for your patience in awaiting a follow up from us.

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.

Regards,

Betway Team

Betway - South Africa's replyOfficial

30 Jan 2023, 11:45

Hi Jeandré,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team

Betway - South Africa's reply30 Jan 2023, 11:45

Official

Hi Jeandré,

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you.

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all of our valued and the best service and betting platform.

Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards,

Betway Team