RJ
Renay J
1 reviews | Active since Apr 2025
05 Apr 2025, 09:42
Pathetic service
I have deposited money on the 04/04/2025 using the card option. The money has been debited from my account yet not credited on my betway account. I called betway on the 04/04/2025 and have been told that there is a technical issue and my funds would be credited into my account in the morning of 05/04/2025. There is still no credit and now when I call there is no answer and the chat services is pathetic.
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Replies (2)
Betway - South Africa's replyOfficial
05 Apr 2025, 21:20Hi Renay, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's reply05 Apr 2025, 21:20
Official
Hi Renay, Thank you for your review and for your patience in awaiting a follow-up from us. We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you. Regards, Betway Team
Betway - South Africa's replyOfficial
08 Apr 2025, 08:20Hi Renay, Thank you for your patience and for allowing us the opportunity to resolve this for you.
We appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. As always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
We appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. As always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
Betway - South Africa's reply08 Apr 2025, 08:20
Official
Hi Renay, Thank you for your patience and for allowing us the opportunity to resolve this for you.
We appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. As always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team
We appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. As always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage We thank you again and hope that your future experience with Betway will be much improved going forward. Regards, Betway Team