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Makera M

1 reviews | Active since Jan 2020

20 Jan 2024, 14:36

Pathetic Service

I made eft deposit on 13/1/2024 to betway account with wrong Reference number ***, the correct Reference is ***. I have called made requested since the 14/01/2024. I was asked to send proof of payment and bank statement which I did and I was promised that the money will be credited and was not. Every time when I call they keep on telling me to wait for 24 hours.

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Replies (2)
Betway - South Africa
Betway - South Africa's reply22 Jan 2024, 07:53
Official
Hi Makera, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 

Betway - South Africa
Betway - South Africa's reply22 Jan 2024, 11:45
Official
Hi Makera, 

Thank you for your review and for taking our call  Kindly note this reply as confirmation of the resolution of this matter.  We thank you again and hope that your future experience with Betway will be much improved going forward.  Regards, Betway Team