JT
Jean T
1 reviews | Active since Feb 2021
12 Nov 2025, 12:14
Online Deposits not reflecting
I have made a Oziw instant payment but funds yet to reflect on my balance.
Helpful (0)
Replies (2)0
Replies (2)
Betway - South Africa's replyOfficial
12 Nov 2025, 15:13Hi Jean, Thank you so much for your review and for your patience while awaiting feedback from us! We completely understand how frustrating it can be when a deposit doesn’t reflect instantly—especially when you're eager to jump into the action. It’s always exciting to see players ready to engage, and we love being part of your journey toward that next big win! Our team is currently investigating the issue and will ensure your funds are credited promptly. We truly appreciate you bringing this to our attention. At Betway, we’re committed to making your experience seamless, secure, and full of winning potential. Thanks for choosing us—we’re thrilled to have you on board! Regards, Betway Team
Betway - South Africa's reply12 Nov 2025, 15:13
Official
Hi Jean, Thank you so much for your review and for your patience while awaiting feedback from us! We completely understand how frustrating it can be when a deposit doesn’t reflect instantly—especially when you're eager to jump into the action. It’s always exciting to see players ready to engage, and we love being part of your journey toward that next big win! Our team is currently investigating the issue and will ensure your funds are credited promptly. We truly appreciate you bringing this to our attention. At Betway, we’re committed to making your experience seamless, secure, and full of winning potential. Thanks for choosing us—we’re thrilled to have you on board! Regards, Betway Team
Betway - South Africa's replyOfficial
14 Nov 2025, 14:53Hi Jean, Thank you so much for your review and for your patience while we worked on resolving your deposit issue. We’re happy to confirm that your deposit timeout has been resolved and the funds were successfully credited to your account following settlement. We’re thrilled to have you playing with us and hope your next big win is just around the corner! To help make your future deposits smoother and faster, we’d love to encourage you to explore some of our alternative deposit methods - options like Ozow, Instant EFT, Betway Bucks Vouchers, OTT Vouchers, and 1ForYou Vouchers. You can view all available deposit methods and step-by-step instructions here: https://new.betway.co.za/how-to-deposit While we continue working to improve the depositing experience, we hope these alternatives will enhance your journey with us. Thanks again for choosing Betway—we’re excited to have you on board and wish you the best of luck with your next bet! Regards, Betway Team
Betway - South Africa's reply14 Nov 2025, 14:53
Official
Hi Jean, Thank you so much for your review and for your patience while we worked on resolving your deposit issue. We’re happy to confirm that your deposit timeout has been resolved and the funds were successfully credited to your account following settlement. We’re thrilled to have you playing with us and hope your next big win is just around the corner! To help make your future deposits smoother and faster, we’d love to encourage you to explore some of our alternative deposit methods - options like Ozow, Instant EFT, Betway Bucks Vouchers, OTT Vouchers, and 1ForYou Vouchers. You can view all available deposit methods and step-by-step instructions here: https://new.betway.co.za/how-to-deposit While we continue working to improve the depositing experience, we hope these alternatives will enhance your journey with us. Thanks again for choosing Betway—we’re excited to have you on board and wish you the best of luck with your next bet! Regards, Betway Team