Pathetic and poor service on account review for the second time

On 9 September, my withdrawals were blocked, and only after querying did I learn that my *** was under review for alleged use of multiple devices. I waited five days for this to be resolved. During this time, the chat agents proved completely ineffective — they misled me, terminated chats without confirmation, and failed to provide any real assistance. No managers were available, nor could the agents escalate directly to the review department. Instead, I was repeatedly told to "wait 24–48 hours."Eventually, through my mother's personal Betway host, the issue was resolved on 14 September 2026. However, on 16 September, my withdrawal was once again stuck. Upon querying, I was told my *** was under review again for multiple devices — which is not true. Once more, I had to chase them for confirmation.This repeated cycle is unacceptable. Betway does not communicate with its customers yet has no problem taking my money instantly. Reviews are triggered within days of each other, but never at the point of deposit. Why are reviews not conducted before accepting funds? Why is there no adequate support to handle these reviews?I was again told to wait 24–48 hours, then informed of a backlog. This demonstrates a complete lack of customer care. The service is pathetic, the assistance is poor, and the process is utterly flawed. I demand that my issue be resolved immediately. I remain an unhappy customer, and Betway's actions show they simply do not care.