EB
Eugene B

1 reviews | Active since Dec 2023

30 Apr 2024, 11:58

Not resolving as promised

Good afternoon i have bought a R2000 betway bucks voucher on saturday when trying to load it said invalid pin the lady on the helplone said i need to sent proof of payment via ***, i have done that it now has being more than 70 hours and no one has gotton back to me as to what the problem is can this be resolved today pleaae, refrence no:Acc *** invalid pin [#***]

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply30 Apr 2024, 12:03
Official
Hi Eugene, Thank you for your review and for your patience in awaiting a follow-up from us. 
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Regards, Betway Team 

Betway - South Africa
Betway - South Africa's reply30 Apr 2024, 14:59
Official
 Hi Eugene, Thank you for your review and for your patience in awaiting a follow-up from us. 

We are looking into this matter for you and we will confirm as soon as we have an update on the deposit status of the account. 

Regards,
Betway Team