not receiving a credit after payment

Hi Kim, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 

Regards,
Betway Team

Hi Kim,  Thank you for your review and for your patience in awaiting a follow-up from us. 

Just so you know, we are still waiting for the proof of deposit copy, as the emails you have sent us do not have the required document attached as we discussed on our call. 

We will escalate this for you once you have provided the proof of payment. 

Regards,
Betway Team

 Hi Kim,  Thank you for your review. 

Please note that we have received your email with the requested proof, and this has been escalated. 

Kindly note that we have also been trying to contact you to confirm this, however, all attempts have gone to voicemail. 

Regarding the deposit made please note that the funds have not cleared into our account as yet. This is the feedback on the escalation, Once this has been credited, we will allocate the funds to your Betway account.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 
Regards,
Betway Team 

 Hi Kim,  Thank you for your review and for your patience in awaiting a follow-up from us. 

We would like to confirm that your deposit has been credited to your account. Just so you know, we have been trying to contact you about this, and all calls have gone to voicemail. 

Please note that this communication is to confirm that the above matter has been resolved and that no further action is required regarding this deposit. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 
Regards,
Betway Team 

Hi Kim, Thank you for your positive review of Betway and our services.  We really appreciate you taking the time to offer us your feedback and to hear that your issue has been resolved. 

It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way.  At Betway, we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued betters the best service and betting platform.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.  And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage  Regards, Betway Team