Not happy 😀

Hi Vanessa,

Thank you for bringing this to our attention.

We understand how frustrating delays like this can be, especially when you were expecting your refund within the promised timeframe.

Please rest assured that we are actively investigating this delay with the relevant departments. We will follow up with the necessary information to ensure this is resolved as quickly as possible.

As always, if you need any additional assistance or would like to speak to us directly, please do not hesitate to reach out: https://www.betway.co.za/contactpage

Regards,
 Betway Team