BM
Benny M
1 reviews | Active since Nov 2022
29 Nov 2022, 21:57
Not getting credited
Betway won't credit me my R100, the transaction went off on my account. I sent them the proof of payment then I was told that it's not enough proof after being told initially told that I would be credited. I sent them my transaction history statement that shows the transaction happened but still being told that it's not enough proof
Helpful (0)
Replies (3)0
Replies (3)
Betway - South Africa's replyOfficial
30 Nov 2022, 07:35Hi Benny,
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Betway - South Africa's reply30 Nov 2022, 07:35
Official
Hi Benny,
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
Thank you for your review and for your patience in awaiting a follow up from us.
We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.
Regards,
Betway Team
BM
Benny M's updateReviewer Update
30 Nov 2022, 12:22Thanks for resolving my issue.
BM
Benny M's update30 Nov 2022, 12:22
Reviewer Update
Thanks for resolving my issue.
Betway - South Africa's replyOfficial
30 Nov 2022, 12:45Hi Benny Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team
Betway - South Africa's reply30 Nov 2022, 12:45
Official
Hi Benny Thank you for your positive review of Betway and our services. We really appreciate you taking the time to offer us your feedback. It is always great to hear if we are moving in the right direction or if there is some more work to do in allowing you the best experience while betting your way. At Betway we appreciate hearing about the great, the good, and the not-so-good and how we can proceed to give all of our valued betters the best service and betting platform. Thank you for sharing the thrill and the love of the game with us as part of the Betway family. And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage Regards,Betway Team