GF
Gavin F

1 reviews | Active since Jul 2019

20 May 2024, 11:32

None payment or free play, but promoting it to betway users

Still waiting on a proper response regarding the Aviator mother's day promotion free play which I contacted Betway via their chat. No answers.. No free play, but they promoted it. I qualified to it. But u don't receive your free play..

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply20 May 2024, 11:48
Official
Hi Gavin,
 
Thank you for your review and for your patience in awaiting a follow-up from us. 

We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.
 
Regards,
Betway Team

Betway - South Africa
Betway - South Africa's reply23 May 2024, 11:29
Official
 
Hi  Gavin, 

Thank you for your review and for taking our call, we appreciate the time in allowing us to clarify and resolve this matter for you. 

At Betway we appreciate hearing about the great, the good and the not so good and how we can proceed to give all our valued and the best service and betting platform. 

Thank you for sharing the thrill and the love of the game with us as part of the Betway family. 

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage. 

Regards,
Betway Team