MC
Matthew C

1 reviews | Active since May 2018

20 Jan 2020, 16:29

Non Payment of Winnings

I used Betway after seeing it all over TV and online thinking they must be a legitimate company, but unfortunately my experience has shown me otherwise. I cashed out in November and I have still not been paid. Don't bother emailing their support line all I ever get is automated responses in return. They make it really easy to deposit money into your Betway Profile, but try getting your money out after winning and you will struggle

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Replies (1)
Betway - South Africa
Betway - South Africa's reply20 Jan 2020, 16:55
Official
Hi Matthew,

Thank you for your review.

A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.

Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved. 

Regards,
Betway Team