AB
Ashley B
1 reviews | Active since Sept 2020
19 Sept 2020, 10:11
Non existent Communication = USELESS
I deposited money into my Betway account Thursday night I sent proof of payment, I received a automated reply stating a agent will contact me shortly, I am still waiting, I’ve tried the live chat and still waiting for a agent to respond there also, I’ve phoned and can’t get through , I sent a message on the WhatsApp number it shows as being read but no reply , the communication platforms Betway advertise is absolutely USELESS!!!
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Replies (1)
Betway - South Africa's replyOfficial
19 Sept 2020, 10:42Hi Ashley
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Best regards,
Betway - South Africa's reply19 Sept 2020, 10:42
Official
Hi Ashley
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Thank you for your review.
A reply has been sent from our support desk to your email inbox and we await your feedback to resolve this matter for you.
Please note that in the aim to speed up resolution of complaints via this platform, should no further follow up or information be received within 14 days of this notice, we will deem this matter resolved.
Regards,
Betway Team
Best regards,