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Hi Humbulani,   Thank you for your review. We appreciate the time you took to raise this matter.   One of our team members will follow up with you soon to address your concerns.   Thank you for sharing the thrill and the love of the game with us as part of the Betway family.    And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage    Regards,  Betway Team