EJ
Ellis J

1 reviews | Active since Jul 2024

04 Jul 2024, 09:58

No respect for customer problems

Betway use an automated reply app and do not appear to use humans to reply to any complaints or problems. All their replies are exactly the same. This is a a lack of respect for their customers. Be aware.

0
Replies (2)
Betway - South Africa
Betway - South Africa's reply04 Jul 2024, 10:01
Official
Hi Ellis, 
 Thank you for your review and for your patience in awaiting a follow-up from us.  We are investigating this matter for you and once a resolution has been obtained, we will follow up with this information so as to resolve this matter with you.  Regards, Betway Team    
Betway - South Africa
Betway - South Africa's reply04 Jul 2024, 11:21
Official
Hi Ellis,  Thank you for your review and for your patience in awaiting a follow-up from us. 

Kindly note that we have been trying to reach you on the provided number however number or line does not go through. 

May you please provide us with an alternative number in order for us to assist you, please. 
 Regards, Betway Team