TG
Trevor G

1 reviews | Active since Sept 2021

20 Jan 2026, 07:06

No payout

Hi, since 19th Nov 2025 waiting for my payout from Betway. I spoke to more 10 agents from Betway they **** to me not even single person bothered to do follow up. Every time you wait for over 10mins to start conversation that will take plus 45mins of my time without any help. I did a withdrawal via 1foryouapp withdraw. They **** here on hellopeter claiming to check my case instead they just buzz me with single call. Used my airtime to solve this but still no help . Disappointed big time.

0
Replies (15)
Betway - South Africa
Betway - South Africa's reply20 Jan 2026, 08:06
Official
 Hi Trevor,    Thank you for your review and for your patience in awaiting a follow-up from us.     We have tried reaching out to you, sadly to no avail.  Kindly advise on a suitable time for us to contact you to discuss the matter further.  Your response will be greatly appreciated.   Regards,  Betway Team  
TG
Trevor G's update20 Jan 2026, 14:56
Reviewer Update
I only saw one missed call of which when I answer the person hanged up. Call me now . I need my payout please check my account on the 19th of November 2025
Betway - South Africa
Betway - South Africa's reply20 Jan 2026, 15:04
Official
Hi Trevor, 

Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.   One of our consultants will contact you shortly to assist you further.  If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.   Regards, Betway Team 
TG
Trevor G's update20 Jan 2026, 15:44
Reviewer Update
Ill be waiting for your call shortly
Betway - South Africa
Betway - South Africa's reply20 Jan 2026, 16:40
Official
Hi Trevor,    Thank you for your review and for your patience in awaiting a follow-up from us.    We have communicated with you privately on this platform, providing feedback regarding your query.    Regards,  Betway Team  
TG
Trevor G's update22 Jan 2026, 11:19
Reviewer Update
Still no payout from. Betway, They keep on telling me same story then AWOL. Since 19th Nov 2025. I've been ask security questions over 100 times but no payout
Betway - South Africa
Betway - South Africa's reply22 Jan 2026, 11:50
Official
Hi TRevor,    Thank you for your review and for your patience in awaiting a follow-up from us.    We have communicated with you privately on this platform, providing feedback regarding your query.    Regards,  Betway Team  
Betway - South Africa
Betway - South Africa's reply22 Jan 2026, 16:15
Official
Hi Trevor, Thank you for your patience. We are still investigating this matter for you, and once a resolution has been obtained, we will follow up with this information to resolve this matter with you.  Thank you for sharing the thrill and the love of the game with us as part of the Betway family.

And as always, please do not hesitate to contact us directly if you need any assistance: https://www.betway.co.za/contactpage

Regards, Betway Team.
TG
Trevor G's update29 Jan 2026, 15:14
Reviewer Update
Even today you are still investigating?
TG
Trevor G's update29 Jan 2026, 15:16
Reviewer Update
Since 11th November to 29th January you are still investigating for payout. Worst case is that you don't even bother to contact me.
Betway - South Africa
Betway - South Africa's reply29 Jan 2026, 16:44
Official
Hi Trevor, 

Thank you for bringing this to our attention. We appreciate the opportunity to resolve this matter promptly.   One of our consultants will contact you soon to assist you further.   If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contactpage.   Regards, Betway Team 
TG
Trevor G's update30 Jan 2026, 12:38
Reviewer Update
Still waiting for your feedback since last week
Betway - South Africa
Betway - South Africa's reply30 Jan 2026, 17:11
Official
Hi Trevor,  
Thank you for taking the time to speak with us telephonically. We appreciate the opportunity to discuss your experience and the details you shared during our conversation.
 
As discussed, we will follow up with you and provide feedback regarding the matters noted in our earlier call. Your patience is appreciated while we work to address your concerns.
 
If you require immediate assistance, you can reach us directly via our contact page: https://www.betway.co.za/contact-us  
 
Regards,   
Betway Team  
TG
Trevor G's update15 Feb 2026, 05:38
Reviewer Update
I'm still waiting for my money. Clearly I've been ****** by Betway because they **** to me and made me spend more on calls emails and data but still no money. Since 19th Nov 2025
Betway - South Africa
Betway - South Africa's reply18 Feb 2026, 12:20
Official
Hi Trevor, 

We have communicated with you over a follow-up phone call providing feedback regarding your query. We appreciate the time in allowing us to clarify the matter.     This notice hereby serves to confirm that this case been attended to and that no further action is required regarding this matter.   Regards,    Betway Team